New Digital Platform Launching October 4!

Our new platform will deliver exciting new features such as an intuitive interface, streamlined transactions, and personalized financial insights along with an overall improved look and feel.

  • Our current Online Banking platform and mobile app will not be available as of September 29th at 4:00pm. You do not need to re-enroll when the new Online Banking platform launches. You will use the same username and password you have now. You will then be prompted to change your password with a two-step authentication process (sending a passcode via text or phone). You can use the password that you are currently using now if you do not want to change it as long as it meets the new password requirements.
  •  You will have to download the new mobile app IH Mobile from the app stores when it becomes available on October 4th.
  • Bill Pay will not be available as of September 25th at 9:00am. The new Bill Pay system will go live on 10/4/23. Any payments that are scheduled prior to 9/29/23 will be paid without interruption. No new payments should be scheduled after 9/24/23 until the new system is live.
  • Our offices will be closed October 2 and October 3, 2023 for a system upgrade. For details concerning how this upgrade could affect you, please visit our System Upgrades page.
  • It is very important that we have accurate information on file for each member at the time of this upgrade. Please make sure that the phone number and email address that we have on file for you is correct. You can do this within Online Banking or by contacting us by phone. 

Please review our Digital Banking FAQ's for full details and to ensure that this transition is as streamlined as possible for you. 

Credit/Debit Cards

All Credit Card issues:
1-866-611-4874

ATM/Debit Card Service Center
1-866-820-2870

Debit Card Activation:
1-866-985-2273

Credit/Debit Card Fraud Alert FAQs

American Share Insurance

ACCOUNTS INSURED UP TO $500,000

American Share Insurance insures each account up to $250,000. Excess Share Insurance Corporation provides up to an additional $250,000 of insurance per account.

MEMBERS’ ACCOUNTS ARE NOT INSURED OR GUARANTEED BY ANY GOVERNMENT OR GOVERNMENT-SPONSORED AGENCY.

THIS INSTITUTION IS NOT FEDERALLY INSURED.

 

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