Online Banking Changes

WELCOME TO THE NEXT GENERATION OF ONLINE BANKING

IMPORTANT: Online Banking has CHANGED. Users MUST take the following steps the first time they log in to the new system.

 

The first time you log in to the new system:

  • User ID: Enter your current User ID.
  • Password: Use the last six digits of your SSN.
  • The system will automatically ask you to change your Password.
  • Use a minimum of 8 characters.
  • Must use at least 1 upper case letter, and 1 lower case letter, and 1 number.
  • Then you will be asked to complete the Security Enrollment form.

All your account history will be available in the new system. Once you’ve logged on to the new system, make sure all of your accounts are displayed, and make sure your personal information and preferences are set up properly.

Please note that any Account Alerts you’ve set up in the old system will not be available in the new online banking system.

NEW ONLINE BANKING LOGIN
First time logging in to the new system?
Do NOT use your old password!
Use the last six digits of your Social Security Number.




Forgot Password? | Enroll

Mobile Users

Please uninstall our old mobile app, Touchbanking, and install our new Mobiliti app.

Before using the Mobiliti app for the first time, you MUST log in from a computer using the login above to set up your password and security info.

To get the Mobiliti app, search for “IH Credit Union” in your device’s App Store.

Our Online Banking Services have been upgraded to include:

  • Personal Online Banking with real-time account information
  • Quick Pay – pay bills right from your home page
  • Account Alerts – receive email or text alerts about your account activity
  • Export – easy to export information to financial management software
  • Popmoney® personal payment service
  • External Transfers – transfer funds to and from accounts at other financial institutions
  • Mobiliti™ mobile banking is coming October 18th and will replace our TouchBanking app. Current users of TouchBanking will be required to download Mobiliti from the app store. All users will be required to log in to Online Banking and set up challenge questions when we convert from TouchBanking to Mobiliti.

Setting up your Account Alerts:

  • It’s easy to set up your Account Alerts and new options will be available – just click on the Options menu and select alerts. 
  • This is a good time to sign up to receive eStatements, rather than paper statements.

Bill Pay Users

  • Our bill pay service is not changing. There will be no changes to your payees and payment history.
  • As an added benefit, bill pay users will automatically have access to our new Popmoney® personal payment service. Fees for Popmoney are $.50 per transaction, for any dollar amount.

FEES AND ENROLLMENT

eStatements

  • eStatements are free.
  • You must be enrolled in Online Banking.
  • Select the Options tab from Online Banking to enroll.

Personal Bill Pay and Popmoney®

  • Users already enrolled for Bill Pay are automatically enrolled for Popmoney.
  • Our personal bill pay service is free.
  • There is no charge for each bill paid using our standard service.
  • Optional Overnight Payments are now available. Fees are displayed.
  • A $.50 charge is assessed for each Popmoney payment, for any dollar amount.