Click here for the NCUA Consumer Privacy Brochure.
How to protect your privacy
In addition to your credit union’s efforts to protect your privacy, you can follow these steps to protect yourself.
- Call 888-567-8688 to stop unsolicited credit card offers in the mail. Have your name removed from prescreened lists from the big three credit bureaus – Equifax, Trans Union, and Experian. This should reduce the number of offers.
- Keep items with personal information in a safe place and either tear them up or shred them when you don’t need them anymore. Dispose of share draft copies and statements, charge receipts, insurance forms, expired charge cards, and credit offers the same way. Protect your account numbers, plastic card numbers, PINs (personal identification numbers) or passwords. Never keep your PIN with your card, which can provide free access to your accounts if your card is lost or stolen.
- Remove your name from many national mailing lists by writing to the Direct Marketing Association’s Mail Preference Service, P.O. Box 9008, Farmingdale, NY 11735-9008. Include your name, address, and phone number with your request to be taken off mass mailing lists.
- Order a copy of your credit report from a couple different credit reporting agencies every year. Here’s a list of the three national credit bureaus: Experian – 800-682-7654, Equifax – 800-685-1111, Trans Union – 800-888-4213. Verify that your credit report is accurate and that it includes only activities you’ve authorized.
- Use caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you explaining the call is on behalf of the credit union and asks for your account number you should beware. Official credit union staff will have access to your information and will not need to ask for it.
- Keep your information with us current. If your address or phone number changes, please let us know. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately.
- Let us know if you have any questions. Please do not hesitate to call us – we are here to serve you.
For site security purposes and to ensure that our site remains available to all users, IH Employee Credit Union employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
Site management information is collected for statistical purposes. Computer software programs are used to create summary statistics, which are used for such purposes as assessing what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas. No personal information is ever collected or used for this analysis. We collect no information which would identify you personally.
IHCU will only use “cookies” as a means of preventing multiple voting on periodic surveys. A “cookie” is a file placed on your hard drive by a web site that allows it to monitor your visit, usually without your knowledge. You can set your browser to warn you when placement of a cookie is requested and decide whether or not to accept it. Check your browser help file for information on how to do this.
Information Collected from Web Forms
When you send us personally identifying information from one of our web forms, we will collect and use the information to fulfill or respond to your requests. We may store these requests to provide us with information for future improvements to our web site. We do not create individual profiles with the information you provide. IHCU never sells member information.