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Privacy

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Information we get from you when visiting our website.

We use cookies and similar technologies to identify your browser or device. Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies do not contain any data that enables us to determine your actual identity, and they are useful because they allow a website to recognize a user’s device. You can find more information about cookies at: http://www.allaboutcookies.org.

Cookies do lots of different jobs, like letting you navigate between pages efficiently and remembering your preferences, and generally improve the user experience. They can also help to ensure that advertisements you see online are more relevant to you and your interests.

Pixel tags are small, invisible images on a webpage or other document that allow us to set, read and modify cookies. When you visit a website, the pixel tag helps us better understand how you interact with our website by observing which pages you visited.

We use analytics tools and other third party technologies to collect non-personal information in the form of various usage and user metrics when you use our site or online services. These tools and technologies collect and analyze certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit URLs, onsite behavior and usage information, features use metrics and statistics, usage and purchase history, MAC Address, mobile unique device ID, and other similar information.

The third party analytics companies who collect information on the Site and/or other online products and/or services may combine the information collected with other information they have independently collected from other websites and/or other online or mobile products and services relating to your activities across their network of websites as well as online and/or mobile products and services. Many of these companies collect and use information under their own privacy policies.

Opting out and your privacy rights

To learn more about or opt-out of interest-based advertising, please visit the industry opt-out pages operated by the Network Advertising Initiative and by the Digital Advertising Alliance To obtain more information and/or to opt-out of personalized advertising for Google and its partners sites, use the following link: http://adssettings.google.com. Please note, even if you opt-out of interest based advertising, you may still see other kinds of non-interest based advertising from us.

Website Security

For site security purposes and to ensure that our site remains available to all users, IH Credit Union employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Site Management

Site management information is collected for statistical purposes. Computer software programs are used to create summary statistics, which are used for such purposes as assessing what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas. No personal information is ever collected or used for this analysis. We collect no information which would identify you personally.

IHCU uses "cookies" as a means of preventing multiple voting on periodic surveys. A "cookie" is a file placed on your hard drive by a web site that allows it to monitor your visit, usually without your knowledge. You can set your browser to warn you when placement of a cookie is requested and decide whether or not to accept it. Check your browser help file for information on how to do this.

Information Collected from Web Forms

When you send us personally identifying information from one of our web forms, we will collect and use the information to fulfill or respond to your requests. We may store these requests to provide us with information for future improvements to our web site. We do not create individual profiles with the information you provide. IHCU never sells member information.

Credit/Debit Cards

All Credit Card issues:
1-866-611-4874

ATM/Debit Card Service Center
1-866-820-2870

Debit Card Activation:
1-866-985-2273

Credit/Debit Card Fraud Alert FAQs

American Share Insurance

ACCOUNTS INSURED UP TO $500,000

American Share Insurance insures each account up to $250,000. Excess Share Insurance Corporation provides up to an additional $250,000 of insurance per account.

MEMBERS’ ACCOUNTS ARE NOT INSURED OR GUARANTEED BY ANY GOVERNMENT OR GOVERNMENT-SPONSORED AGENCY.

ESI Logo - Excess Share Insurance